Offices
Our Connect license allows your staff to have presence on up to 5 devices, whether a desk phone, computer, or mobile. Regardless of where your staff are located, you can easily find them and speak to them, and ensure all customer calls are answered when they need to be.
On-screen presence and Teams integration provides a seamless solution and allows each employee to work in the way that suits them best.
Retail
Our time based routing and variety of handset options means that your staff can stay connected. With a range of Bluetooth, DECT and Wi-Fi handsets your staff can stay mobile.
Schools
Supplying over 5,000 schools with our hosted telephony system gives us brilliant insight into the needs and requirements of schools across the UK. Built to work with Arbor and CPOMS, our evonex solution is tailor-made to improve the school phone system environment.
CPOMS integration allows instant notifiction on inbound calls of any CPOMS notes, as well as being able to create CPOMS events live in the phone system.
Our phone system is ready to work with Martyn’s Law helping keep your students safe.
Contact Centre
Our platform gives you the tools to make every interaction a great experience for customers and employees by empowering employees to provide quality interactions across voice and digital channels—all in a single desktop view. In addition, it enables you to monitor performance analytics to help employees reach peak performance and provide real-time feedback.For a more bespoke solution we can build a full contact centre soltuion tailored to your requirements.
AI Powered Voice Recordings
Easily build your managed call flows to ensure your callers reach the right person on landline or mobile using AI from just your website content.
Bespoke AI Agentic Call Answering
Harness the power of AI into your call handling to better handle calls and improve staff performance.
As our AI receptionist agent sits at network level before the phone system, it can work with any phone system.
