In the vehicle recovery industry, every call matters. Whether you’re dispatching a recovery vehicle, coordinating drivers, managing multiple depots or handling insurer and customer communications, reliable technology is critical.
AVRO members can access expert support and business communications solutions designed to keep operations running smoothly. SCG provides a range of connectivity, cloud, communications and support services that help businesses improve resilience, enhance productivity and maintain seamless customer service.
How We Help Recovery Operators
Stay Connected 24/7
Reliable connectivity and communications solutions help ensure your control room, drivers and customers remain connected when every minute counts.
Support Mobile Recovery Fleets
We help recovery businesses implement technology that enables drivers and field-based teams to communicate effectively, access information remotely and respond to incidents more efficiently.
Improve Business Resilience
From data protection and backup solutions to disaster recovery planning, we help ensure your business can continue operating when unexpected disruptions occur.
Enhance Customer Service
Effective communication systems help recovery operators manage customer enquiries, insurer requirements and roadside incidents quickly and professionally.
Reduce Technology Headaches
Our team acts as a trusted technology partner, providing expert guidance and support so that operators can focus on running their business rather than dealing with IT issues.
Future-Proof Your Business
As the recovery industry becomes increasingly reliant on digital systems and customer connectivity, we help businesses adopt scalable solutions that support long-term growth.
Exclusive Support for AVRO Members
As an AVRO member, you have access to SCG Consulting’s expertise and industry-focused guidance, helping you identify solutions that improve communication, strengthen resilience and support the continued growth of your recovery operation.
Keeping recovery businesses connected, productive and prepared for the future.
We have been using SCG since 2010 in one capacity or another. It started with just our mobile phones then moved on to include our land lines and leased lines across all our sites. They now support all our IT needs and as well as tidying up our phone systems they have most recently migrated our email service to the cloud to further improve the IT service for the business. Given some of the inherited challenges SCG faced and the deadlines that needed to be met, we couldn’t fault the level of service or the professionalism of the team behind the implemented changes.
Alistair Macadam, John Macadam and Son
