The Problem

The Mathnasium franchisee was not impressed with the lack of support from their incumbent provider.

The Solution

The Mathnasium franchisee leaned on the British Franchise Association membership to get a higher level of serivce and cost saving across their 3 sites.

“Since joining SCG, we have brought on all 3 sites. From first contact with Jess the service has been attentive, delivered in clear and layman’s terms (trust me I need it sometimes!). Jess is extremely friendly and responsive, managing all my requests and transfers of contracts in a timely and coordinated manner. Our dedicated account manager is on hand to deal with any queries, and we have found him, again, to be responsive and coordinated.

Since the switch we have benefited from Mathnasium’s preferential rates and experienced a higher level of customer service. I recommend Jess & SCG to any franchisees that wish to have a friendly & knowledgeable expert to assist with all of their telecommunications & IT needs.”

Mathnasium franchisee