The Problem
Billing was spread across two EE accounts, limiting visibility, control and oversight of SIMs and data provision.
Rising costs were linked to unused or underused services, with directors fixed line services managed separately, adding further complexity.
The Solution
We completed a detailed audit of all mobile and tablet services to identify excess devices, unused SIMs and inefficient data plans allowing Ketlek to rationalise the estate by removing unnecessary connections and aligning remaining services to actual usage requirements.
We introduced ongoing support through a dedicated account manager, providing clearer insight into usage, spend and future requirements.
“I had been meaning to review our mobile and tablet set up for a while as we had an excess of devices and data plans from previous jobs. David from SCG did a full comprehensive review of our services and helped us better understand what we were using and not using, managing to save us over £8,000 a year.”
“Since moving to SCG, we’ve been really pleased with the customer service and having a dedicated account manager, which has seen us move the rest of our fixed line services over to SCG so that we can have all of our telecoms under one billing.”Fergus Kelly – Director
