The Problem

The National Deaf Children’s Society had a contract with EE Direct, and whilst the billing platform suited their needs, they weren’t sure if they were on the best deal. Their felt their shared data tariff was suitable for their needs, and were open-minded to seeing if there were better options out there.

The Solution

We were able to keep them on their shared tariff, and keep them on EE, meanng no SIM swaps were required, and there was a saving of £10,000 over the term of the contract.

Whenever I’ve placed an order, the response has always been prompt and professional. My account manager Andrew consistently provides clear and timely explantions whever I have questions. What stands out most is that I’ve never felt uncomfortable asking anything – he has a way of making every question feel valid and welcomed. His approach is both respectful and supportive, which I truly appreciate.

Zlatko Milovanovic

IT Systems Administrator