The Problem

Deaf Action took advantage of a free cost review of their existing services to see if they could improve efficiencies across their telephony, connectivity, mobile and IT support estate, as well as improve the utilisation of their existing IT systems. With several invoices coming in from several vendors, and a mixture of monthly, quarterly, and annual invoices, Deaf Action were looking for a simpler and more time efficient way to keep track of providers and monitor their costs.

They were also seeking Cyber Essentials certification in order they could evidence their awareness of the importance of Cyber and data security.

The Solution

Following a thorough review of all services, we were able to consolidate 10 invoices from 3 vendors, onto a single easy to understand invoice, and save 17% on a like for like basis on their telephony, connectivity, and mobile services, including an upgrade to Gigabit full fibre as a replacement for legacy copper broadband services.

 After a thorough review of their IT infrastructure and security position, we were able to guide them through a cloud migration and network infrastructure upgrade to improve the staff experience and future-proof the organisation.

Deaf Action took advantage of our vCTO service to act as advisors to the senior management team, as well as work with the various departments to bring together a more integrated way of working. This has helped Deaf Action make strategic decisions to help improve the service they can deliver and improve collaboration between departments.